System News :PHP4Hosting News
Remote Port Access		(21 April 2008, 4:25 pm)
We are in the process of hardening the firewall rules. Once the work is completed all ports will be blocked except the following http (80) https (443) ftp (20/21) ssh (22) ident (113) smtp (25) pop3 (110) svn (3690) Remote MySQL access will be blocked by default, because of the way we setup MySQL, it runs on various ports. So rather than leave all the ports open the default will be to have these ports closed, and opened upon request. As the majority of users do not make remote MySQL connections this has been deemed the best solution. Therefore if you require remote MySQL access, please contact support quoting your username or account number. Resellers please note that the default will be to leave remote MySQL access open.
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Server4		(16 April 2008, 10:37 pm)
Server4 is now back on line, this server will be migrated to the new platform in the next few days along with Server11
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Server4		(16 April 2008, 10:15 pm)
Server4 is currently offline for maintenance this should be resolved shortly
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EC-Server2 Upgrade		(16 April 2008, 4:45 pm)
This is now complete, all services should be functioning normally
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EC-Server2 Upgrade		(16 April 2008, 1:25 pm)
We are currently upgrading EC-Server2 (formally server6) there will be a period of downtime where the servers are synced and brought back online. Once the migration is finished we will update the blog
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Upgrades / Migrations		(15 April 2008, 11:40 pm)
Software Upgrades Over the next few weeks we will be upgrading the core operating system on our servers. This will involve total re-installation as the machines are upgraded in turn. US Network Migration We are shortly migrating our US network to a new facility, this will involve IP address changes however as we handle 99% of our customers DNS this will not effect the majority of customers. The migration will be done a server at a time and update news posted on the blog as it happens. We expect the whole migration to take between 4-6 weeks although will aim to complete as soon as possible. There will be intermittent periods of downtime during these upgrades and migrations but we are aiming to keep them to a minimum.
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SSH Access		(15 April 2008, 2:07 pm)
We upgraded the version of SSH on most of the servers yesterday, so please ensure you are using SSH version 2 when accessing the servers. SSH Version 1 will no longer work.
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PHP6 Hosting		(3 April 2008, 9:56 pm)
We will shortly be offering PHP6 hosting for customers wanting a testing platform for their development work. These will be dedicated PHP6 hosting servers running MySQL5, more information to follow shortly..... Any questions please contact sales
Labels: php6 hosting,mysql5,development	Perm Link
New Stuff....		(18 February 2008, 8:28 pm)
In the next couple of months we are making some major changes, these will affect billing, support and end users hosting accounts. Below is a break down of some of the key changes. Support System Currently support is dealt with using an internal system, we are replacing this with a new external ticketing system. This means when you email, a ticket will be generated, you will be notified. Basically the benefit is faster support, easier internal support for multiple staff, and less chance of any support requests being missed. Billing System Once the support system is live we will be rolling out a new fully automated billing system. This system will allow you to manage the payment of the services we supply you. When you order any additional services they will be consolidated into one system, this includes domain renewal and purchases. The new system is vastly different from the current system, and will aid you as well as us in managing payments. However there will be a migration period where we will firstly be altering our website and reseller system to allow to all purchases to be made with the new system, and secondly migrating customers to the new billing system. The new system will allow for immediate domain renewal and purchasing. If you have multiple accounts with us, we will aim to consolidate all the separate billing into one account. We will do this by sorting the payments via e-mail address. If you wish to keep any services separate (I.E. you purchase one for personal and one for business) please let us know so we can ensure we create two separate accounts. Hosting Control Panel Once the support and billing systems are live, the next phase will be the hosting control panel. We have always been a bespoke hosting provider, something a little different from the norm. first class support, always looking to offer something outside of the box etc... As time has gone on, we have gained a large amount of customers who want more of the norm. Customers who prefer everything in a nice shinny control panel, and don’t like to ask us to do things for them. As a result we have two types of customer, the highly technical who like doing their own thing, working with us to set-up custom solutions, and the regular hosting customer who just want things to work, don’t really care about the underlying technology but want to be able to point and click to do the things they require without needing to understand it. So having listened to the customers who we are not catering for as well as we should, we are installing a new control panel for mainstream hosting customers. This will integrate with the billing software. Customers will be able to do most things they require online without the need of contacting us. This in turn free's us up to work more on the custom hosting. Bespoke Hosting (Custom Solutions) With the introduction of the new hosting control panel leads nicely onto the bespoke hosting accounts. Main stream control panels are great for "most" customers, but for customers who require their own instance of MySQL etc.. a standard control panel doesn't work. So as well as offering hosting under a control panel system, we will continue to offer bespoke hosting accounts. These will give customers more flexibility and choice in the hosting they require. PHP6 Hosting One of the bespoke hosting options we intend to supply will be a developer account, this will consist of using bleeding edge software I.E. The latest php (6), the latest MySQL, the latest Apache etc.... These will not be suitable for production hosting environments, but will be designed for customers who are devoloping their applications for use on newer software.
Labels: bespoke,support,mysql5,control panel,hosting,billing,php6	Perm Link
Phone System		(7 February 2008, 9:13 pm)
Our phone's are back up and running. The lack of phones at our main office has caused some serious issues, we would like to say sorry to customers who this has affected. We hope to be back to normal from next week.....
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Server 5 (US Reseller Server) Upgrade Progress		(29 October 2007, 3:50 am)
The planned upgrade of this server has been problematic tonight. We are still working on it and hope to have services restored within a couple of hours -- UPDATE -- The server is now active with all services running. Any problems please e-mail support.
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UK Network Upgrades		(11 October 2007, 5:23 pm)
There will be router upgrades tonight from around 9pm tonight, there may be some access issue for customers while routers are rebooted and upgraded
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Server 5 (US Reseller Server)		(11 October 2007, 9:18 am)
There are load issues with this machine, we are dropping all traffic for a few minutes to reduce the load to avoid rebooting it -- UPDATE -- The server has been monitored all day and shown no sign of problems.
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uk4 upgrade		(22 September 2007, 5:55 pm)
The server is now live. Any problems please email support
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UK-Server4 (Reseller Server) Upgrade (22/09/2007)		(19 September 2007, 11:03 am)
We are planning an upgrade of the OS on UK-Server4 in the next 7 - 14 days. We have had reports of some software not working and mail delivery issues. The upgrade will take place in the evening UK Time. -- UPDATE -- This will be done today 22nd September 2007, we will be upgrading the install operating system, so please wait for us to update the blog to let customers know the upgrade is finished before reporting problems. Thank you
Labels: server upgrade	Perm Link
PHP 5.2.3 Upgrades		(26 June 2007, 12:04 pm)
The servers running PHP5 have been upgraded to version 5.2.3 today. The current PHP4 servers remain on version 4.4.7.
Labels: php-5.2.3,php upgrade,php5	Perm Link
UK Network Issues		(15 June 2007, 12:28 pm)
We are currently experiencing a Denial of Service attack, this is effecting all UK servers We hope to have this resolved within the next hour.
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Server14 (php4hosting site) upgrade		(2 June 2007, 11:42 am)
We are currently in the process of upgrading server14, this server also hosts the front end of the PHP4Hosting.com website. All services will be taken down while we sync user files, the whole process should take no longer than one hour. During this time a notice will be displayed on all customer websites. ** UPDATE ** This has been completed, customers noticing anything that isnt working should email support.
Labels: server,php4,upgrade,php5	Perm Link
Incomming Phone Issues		(1 June 2007, 3:05 pm)
Our phone system provider has had issues routing calls to our office so customers have been unable to contact us. Please use the urgent contact form or e-mail and we will get back to you directly. Thank you
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US Server11 Offline		(23 May 2007, 9:14 pm)
US-Server11 is currently off line, staff are at the data centre working to bring the server back online as quickly as possible. ** UPDATE ** This problem has now been resolved
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PHP Upgrades		(16 May 2007, 9:58 pm)
We have started to upgrade our servers with php version PHP-4.4.7 on the PHP4 servers and PHP-5.2.2 on the PHP5 servers. The --enable-mbstring option has also been compiled in to allow the latest version og PHPMyAdmin to work correctly. The expect time frame is 6-10 days to upgrade all servers.
Labels: php-5.2.2,php-4.4.7,php upgrade,--enable-mbstring	Perm Link
UK Access from Europe		(26 April 2007, 10:37 am)
Some users have reported problems today with access to the UK network from Europe (Ourside of the UK) This has been traced to a routing problem within an external network. We have been informed the problem is being looked into and we expect a quick resolve. Thie issue is not with our servers or network, thank you.
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Server14 (php4hosting site) down		(13 April 2007, 5:24 pm)
An engineer is on-route to resolve the server issue. More news will be posted as we have it. ** UPDATE ** This issue has now been resolved
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EU Domain Name Renewal Update		(12 April 2007, 9:07 am)
With the first round of .eu expirations now taking place, we'd like to clarify the registry's confusing renewal and expiration process: - When a .EU name is renewed, the registration year technically ends on the last day of the last month of the term. For example, if a domain name is renewed on April 20, 2007, the registry will apply the renewal on April 30.However, in order to prevent confusion, the whois will display the expiration date as April 20. - Names that have NOT been renewed expire on their expiration date, and immediately enter a 40-day quarantine/redemption period. During that 40 day period, it can be retrieved by the owner; after the 40 days, it is made available to the public. To reactivate a domain name that is in quarantine, contact support. A redemption fee applies. Please note that the EU process is NOT the same as the US (.com,.net) To renew your domain name please visit http://www.php4hosting.com/domainrenewal.php
Labels: domain renewal,EU domain,domain name	Perm Link
phpMyAdmin Updated		(11 April 2007, 10:42 am)
We have updated the installed version of PHPMyAdmin across all servers The installed version is now phpMyAdmin 2.10.0.2 (All Languages) The default install is accessable by appending /myadmin/ onto your domain name. i.e. http://www.yourdomain.com/myadmin/ Users with their own instance should use root as the username and then their MySQL root password. MySQL username/password are not linked to your system accounts. If you are having trouble accessing phpMyAdmin please contact support remembering to include your order number or username.
Labels: phpMyAdmin upgrade mysql	Perm Link
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