Terms and Conditions

These terms apply to domain name registration and Internet services provided by Carpediem Internet Technologies Ltd (under the trading names of Carpediem-it, Php3hosting, Php4hosting, Namesmadeez, Aretheyfree, Antiquegems) and PFL Worldwide Ltd.

In the following, 'we', 'our', or 'us' means Carpediem Internet Technologies Ltd or PFL Worldwide Ltd, and 'you', 'your' or 'the customer' means you the subscriber to our services. 'Services', or 'account' refers to services provided by us to you.

You are required to adhere to these terms and conditions or any Acceptable Use Policies (AUP) as and when these are published by us. If you breach these terms or those of our AUP we reserve the right to terminate your account with us at our sole discretion without notice or refund.

Carpediem Internet Technologies Ltd is an Internet Service Provider (ISP). Because we provide a wide variety of Internet-related services, we require our clients to abide by the terms of service (TOS) outlined below.

By requesting any service with us, you will be deemed to have agreed to and accepted the terms and conditions of use of the service.

We reserve the right to vary the Conditions of Use and acceptable use policy for the service at our sole discretion at any time and without prior notice. To be informed of changes please subscribe to our mailing list.

Payment
Payment for our services is required in advance. You will be notified when renewal fees become due and will be expected to pay them within 14 days of notification. Payment may be made by either: Debit/Credit card, or by Cheque in UK Sterling, Debit/Credit card US Dollars, Debit/Credit card Euro's. If payment is not received within this period the services may be suspended or cancelled. We reserve the right to charge interest at 4% above the base rate set by the Bank of England on overdue accounts. We reserve the right to charge a re-activiation fee on services suspended due to customer payment failure. We reserve the right to take legal action to recover any debts.

Failure to make payment for domains registered will result in us "Taking Ownership" of said domains.

Webhosting Cancellations
Customers can cancel their accounts at anytime by giving 7 days notice via e-mail/phone/letter. Once you receive confirmation of your request your account will be flagged for cancellation.

Customers making payment via standing order/invoice are required to give three months notice to terminate their accounts, failure to do so will result in an administration charge being applied to your account. This does not effect customers making payment via credit/debit card or paypal.

Continued use of supplied services after the pre-paid period will result in that periods fees' becoming due with immediate effect even if a cancellation request has already been confirmed.

Dedicated Server Cancellations
Dedicated Server customers are required to give a 90 day cancellation notice in writing. The notice period will commence from the next billing cycle.

Continued use of supplied services after the pre-paid period will result in that periods fees' becoming due with immediate effect even if a cancellation request has already been confirmed.

Activation
Your account will be activated within 48 hours of placing your order. It takes this amount of time for domain registrations and transfers to go through. 90% of new orders are processed within 4 hours. Once your account is activated we will e-mail with full instructions on how to use your account.

Webspace
Each hosting account has an agreed webspace limit. This limit is the total amount of files stored in your home directory stored on our servers. You may use up to a maximum of the amount of space for your type of account. If you exceed this limit, you will be first warned via e-mail to either remove the files or you will be charged additional fees. If the additional fees are not paid or the excess files are not removed we reserve the right to remove the files at our discretion to bring you below your agreed limit. Extra webspace costs can be found on the pricing page on the main website.

Website Design
We take no responsibility for any information contained within any website that we design. If any information is displayed incorrectly it is your responsibility to inform us of any corrections that need to be made. We accept no responsibility for loss of income or any actions taken against you for any information that is displayed on your website.

Bandwidth
Each hosting account has an agreed bandwidth limit. Bandwidth is the amount of data transmitted to/from your account (E-mail, Shell, Website). Although we will allow a customer to go over their bandwidth limit with in reason, we reserve the right to charge for excessive usage. Failure to pay for excessive bandwidth will result in suspension of the account. All bandwidth is measured between the first and last day of a given month and accounts suspended due to high bandwidth usage will be reinstated on the first day of the following month.

Excessive e-mail will also be included in the bandwidth clause. You will be liable for excess bandwidth charges if you send excessive e-mail from your account. You will be given a written notice via e-mail prior to any charges being incurred.

Dedicated servers and colo machines will be billed based on the 95th Percentile.

The e-mail facilities we provide are intended to allow you to provide a professional presence for you or your customers’ domains, they are not to be used to provide a general-purpose e-mail service like hotmail.

SPAM/E-mail
SPAM is unsolicited e-mail which is sent to individuals, usually thousands at a time. It is also the practice of posting inappropriate material to one or more Usenet newsgroups. These activities are harmful not only to the individuals receiving the messages but also to Carpe Diem-IT. It can overload our equipment and disrupt service to our clients. Because of this, SPAM is strictly prohibited. You may neither use SPAM to publicize a site that we host, nor may you use our servers to send SPAM.

Users of our service should follow Netiquette at all times. We provide e-mail services as part of the package of services. You must not send via e-mail any item which it is illegal to send or possess and you must not send Copyright material or Intellectual Property via e-mail unless you have permission to do so.

If spamming attacks or mail bombs are perpetrated and it is considered necessary, in the sole opinion of Carpe Diem IT, then a public announcement will be made and this will include the disclosure of the SENDER's identity. Accounts of spammers on our network will be terminated.

You must not use our servers to send Unsolicited Commercial E-mail (UCE) or Unsolicited Bulk E-mail (UBE)

You must agree to accept all e-mail addressed for the webmaster,abuse and postmaster for your account.

Domain Name Registration
We will attempt to register your domain names immediately, but it is possible for names to appear to be available when placing an order but in reality to have been registered by someone else (there is a lag in the whois database being updated after registration occurs). If you register a name that subsequently turns out to have not been available or we fail to register it we will of course issue a full refund. We will NOT issue a refund if the domains have been registered by yourself the customer somewhere else after placing an order with us. We cannot be held responsible for any other costs incurred in connection with this, you should check thoroughly that you have the domains (via whois) before publicising the name in any way.

When registering a domain name, you must have the right to use the name and by registering it you are confirming that you do have that right.

The current offer for uk domains excludes existing customers due to us offering these domains are below cost. Customers wishing to cancel their hosting account or transfer their domain names during the first twelve months will be required to pay the full price for any domains purchased at time of ordering to have these released.

You may register a domain name on behalf of someone else, providing you have their permission prior to registration. Any dispute arising from the registration of a domain name will settled according to the dispute resolution policy of the relevant naming authority (here for .com/.net/.org and here for .uk), in addition, you agree to indemnify us for costs resulting from any such dispute.

You must also agree to the terms listed HERE

When registering co.uk,me.uk,org.uk you must agree to the following terms and conditions as supplied by Nominet Nominet Terms and Conditions

Names registered under the .uk.com, .uk.net, .gb.com and .gb.net second level domains are not actually owned by the customer, for those domains you are merely asking us to point the name at an internet address and we are charging for doing so. You must also agree with Nominations terms and conditions when registering these name types. If the domain name changes ownership the new owner must re-register the name and pay the full registration fee.

For ltd.uk and plc.uk domain names, the following stipulations apply:

• Certain words must be removed from the registered company name before the domain name is generated, these are known as the "reserved" words. They are "limited", "public limited company" and the Welsh Language versions along with the abbreviations of these words, e.g. ltd, plc, ccc. There are believed to be other "reserved" words such as "International".
• Nominet may require a copy of the certificate of incorporation of the applicant and a letter on company letterhead, signed by a director or the company secretary of the applicant. You will need to supply copies of the above and a company registration number when ordering the domain.

Currently .com/.net/.org domains are registered with ICANN approved Alabanza. If you decide to transfer the billing of a domain to another ISP you must check first that they will accept names registered with Alabanza, if not they may demand the name be moved to NSI (Network Solutions) for which a $70 transfer fee is required. You will be liable for this fee. This does not apply to simply changing the name server addresses for a domain.

As a domain owner you are responsible from the moment of registration to ensure that all contact information is current and accurate. Failure to keep this information up to date may result in the suspension of your domain name and loss of service.

You the customer are responsible to ensure your domain name is renewed prior to the time of expiry, expiry warnings are provided but due to the nature of e-mail we will not take responsibility for any lack of warning. Customer service can provide you with an expiry date for your domain upon request.

.net.uk domain names are reserved for ISPs only. Please read Nominet's rules for .net.uk domains first before ordering.

Once an order has been received, either by telephone, fax, e-mail or via our online ordering system, all fees become due.

We will not host or advertise domain names which in themselves could be deemed offensive to others.

You must not promote services we supply, or your own sites hosted on or forwarded to by our servers, using methods such as bulk e-mailing or excessive news group postings.

Support
Support is only available for uploading, downloading, viewing pages and for services we provide. No support will be given for authoring or page design.

Passwords
It is your responsibility to keep you username and password secure. If you feel that somebody has gained access to this information please inform us immediately.

Copyright Violations
Do not include any material on your web site which may contain copyright violations. If your site contains copyrighted materials, you must have the permission of the copyright holder.

Obscene,Indecent or Illegal Materials
We do not allow adult-oriented web sites to be hosted on our servers, nor do we condone the publication of any materials which may be in violation of local ordinances or international laws. This includes but is not limited to pirated software commonly known as 'Warez', Pornography or other obscene material, Firearms and other weapons, Racist or other menacing material, Material which breaches a third parties intellectual property rights including copyright or other trade secrets,SPAM e-mail, including bulk e-mail software and lists of e-mail addresses, except where all of the addressees have given their permission, Other illegal activities and activities deemed to be in breach of the Data Protection Act. Transmission of obscene,indecent or illegal materials may lead to criminal penalties.

Pornography